Community Health Clinic NEO

Job Description

Job Title:  Chief Executive Officer

Department: Administration

Summary of Duties and Responsibilities:

The Chief Executive Officer is responsible for the overall day-to-day internal corporate management and coordination of operations of the health center.  Provides leadership in long and short range planning, problem solving, and management of all personnel.  Directly supervises the Medical Director, Dental Director, Chief Financial Officer, Chief Operating Officer, and the Behavioral Health Program. Serves as chair of the management team, and works in collaboration with the Board President and the Governing Board establishing policy, which is implemented under his/her direction.  Serves as official representative to various organizations. 

Primary Duties and Responsibilities:

 Operation of the Staff, Facility and Operations

  1. Provides leadership and direction in the coordination of all programs and services provided by Community Health Clinic NEO

  2. Coordinates all internal operations of the Corporations with responsibility for all sites.  In his/her responsibility of supervision of managers, chairs the regularly scheduled management team meetings, and holds routine individual and group supervisory sessions.  Conducts performance evaluations for all managers.

  3. Oversees all federal and state contracts and other contracts or grants as awarded. Ensures that all program objectives are met, and that all grant and contract requirements are fulfilled and program components for licensing and accreditation standards are met.

  4. Responsible for all Health Center Operations and insures financial, administrative and service objections are met by monitoring departmental performance and through regular meetings with department directors and staff.

  5. Responsibility for collection of data for clinical activity reporting, UDS data and activities for external program audits.  Monitors activities of programs and makes recommendations for corrective action.

  6. Mandates staff training and development in all areas.

  7. Responsible for administration of agency policies and procedures, including Corporate By-Laws and Personnel Policies.

  8. Ensures that all clinic systems are established and operated in the most effective manner possible to accomplish program goals and objectives and ensures timely correction of deficiencies. Develops systems to monitor programmatic and financial performances.

  9. Maintains a cohesive work environment between management and staff. Provides leadership by promoting morale and resolving conflicts and problems in a timely and equitable manner.

  10. In conjunction with the Board of Directors, conducts strategic planning and needs assessments to develop short-term and long-term plans to improve and expand the health center’s ability to serve the needs of the community.

  11. Administers the annual program budget and all reporting requirements.

  12. Maintains knowledge of current industry trends, health care policy and other information and analyzes impact on health center. Recognizes potential issues and opportunities that may affect the health center in a positive and productive manner that is consistent with its mission and goals.

  13. Exercises final staff authority for the recruitment, hiring, evaluation, promotion and termination of all staff.  Oversees the recruitment of health care staff including providers.  Responsible for ensuring that the corporation is staffed and organized to accomplish the mission, policies and procedures of the corporation.

  14. Plans and directs improvements of the health center facilities including renovation, construction and purchase of equipment.


    Board Relations:

  1. Makes recommendations to the Board and carries out Board directives and policies.

  2. Enable the Board to make informed decisions that best promotes mission by keeping them informed about internal and operating performances, as well as the external and environmental facts that will have an impact on business opportunities and overall performance.

  3. Provides support to all Board activities and committees.


    Community Relations:

  1. Develops and promotes relationships with other local service providers.

  2. Ensures that clinic is proactive in identifying opportunities for provision of services in the community.

  3. Represents the health center in the community and ensures that the health center has a visible and positive public image.

  4. Represents the health center and maintains positive working relationships with federal, state, and local official and agencies.

  5. Participates in the Oklahoma Primary Care Association as it relates to matters that effect  projects and the programs.


    Education, Work Experience and Specialized Skills/Knowledge:

  1. Master’s Degree in Public Health, Health Care Administration, Business, or related field; or Bachelor’s Degree in an appropriate field and equivalent work experience in an executive level of 5 years minimum.

  2. Demonstrated effective leadership skills and ability to relate to people of all ages, ethnicities, and socioeconomic backgrounds.

  3. Excellent written and verbal communication with demonstrated skill in public speaking.

  4. Experience in Federal and State grants, proposal development, capital campaigns, and private fundraising.

  5. Ability to work effectively with medical professionals.

  6. Ability to negotiate contracts for services, pricing and needs of the health center

  7. Knowledge of construction and renovation projects and basic real estate transactions.

  8. Ability to multi-task and delegate operations projects and responsibility while maintaining accountability for oversight and financial stability

  9. Ability to think strategically and communicate tactics and plans to board and employees

  10. Must be willing to travel up to 15% (Conference/Seminars and Meetings, Satellite site visits, other Oklahoma Communities as deemed necessary).


    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.  The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.


Kristi Helsel

Human Resources Manager

PO Box 603

Jay, OK 74346

918-253-4683 ext. 117

918-253-6059 FAX

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