Fiona Callender-McIntosh - Quality Improvement Specialist
Fiona is OKPCA's Quality Improvement Specialist and assists on PCMH and ACO oriented tasks. She has over 7 years of experience in administrative coordination and data management. Her educational background is in Public Health, Health Information Management, and Health Administration. She has over two years’ experience working in an FQHC setting as a care coordinator, case manager, database manager, and credentialing specialist. She also has several years’ experience working as a Program Support Assistant at the Department of Veterans Affairs for their Hospital at Home program. Fiona is proficient in, and excels at time management and all things data-oriented and administrative. She is also skilled in creating and maintaining databases built using Microsoft Access. She was responsible for the creation and maintenance of the databases used by the Community Health Centers of Oklahoma’s SBIRT Behavioral Health department and their Credentialing Department.
She is extremely detail oriented, dedicated, and has an unmatched work ethic. She does whatever it takes to get the job done, and to make sure it is done well. She holds an Associate of Science degree in Public Health and dual Bachelor of Science degrees in Health Information Management and Healthcare Administration from Southwestern Oklahoma State University. She is fully certified as a Registered Health Information Administrator (RHIA).
She can be reached at [email protected]